Terms of service

Terms of Service

Welcome to HIGHRA. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website or placing an order.

1. General Information

This website is operated by HIGHRA. Throughout the site, the terms “we”, “us”, and “our” refer to HIGHRA. By visiting our website and/or purchasing products from us, you engage in our service and agree to be bound by these Terms of Service.

We reserve the right to update, change, or replace any part of these terms at any time without prior notice.

2. Eligibility to Use

By using this website, you confirm that:

  • You are at least 18 years of age or accessing the website under the supervision of a parent or legal guardian.

  • The information provided by you is accurate and complete.

  • You will use the website only for lawful purposes.

3. Products & Pricing

We make every effort to display our products, descriptions, and prices accurately. However:

  • Product images are for representation purposes only and may slightly vary from the actual product.

  • Prices are subject to change without prior notice.

  • We reserve the right to discontinue or modify products at any time.

All orders are subject to availability and confirmation.

4. Orders & Payments

When you place an order on our website:

  • You agree that all information provided is accurate and complete.

  • Orders may be cancelled or refused if fraudulent or unauthorized activity is suspected.

  • Payments must be completed through the approved payment methods available on the website.

We reserve the right to limit or cancel quantities purchased per customer or order.

5. Shipping & Delivery

We aim to process and dispatch orders within the promised timeframe. However:

  • Delivery timelines may vary depending on location, courier availability, or unforeseen circumstances.

  • We are not liable for delays caused by courier partners, natural events, or circumstances beyond our control.

Customers are responsible for providing accurate shipping details.

6. Return & Refund Policy

Returns and refunds are governed by our Return & Refund Policy available on the website.

Please review the policy carefully before making a purchase.

7. Intellectual Property

All content on this website, including:

  • logos,

  • images,

  • product descriptions,

  • graphics,

  • text, and

  • website design

is the property of HIGHRA and is protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

8. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to hack, disrupt, or damage the website

  • Upload harmful software or malicious code

  • Misuse customer reviews, contact forms, or communication channels

  • Use the website in any way that harms the business or other users

Violation of these terms may result in suspension or termination of access.

9. Limitation of Liability

To the maximum extent permitted by law, HIGHRA shall not be liable for:

  • indirect or incidental damages,

  • loss of profits,

  • delays,

  • data loss, or

  • damages arising from the use or inability to use our services or products.

Customers use the website and products at their own discretion and risk.

10. Privacy

Your use of our website is also governed by our Privacy Policy. By using the website, you consent to the collection and use of information as described in the Privacy Policy.

11. Third-Party Services

Our website may contain links or integrations with third-party services such as payment gateways, analytics tools, or courier partners.

We are not responsible for the policies, practices, or services of third-party providers.

12. Termination

We reserve the right to suspend or terminate access to our website or services if we believe a user has violated these Terms of Service or engaged in fraudulent or harmful activities.

13. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of the appropriate courts in India.

14. Contact Information

For any questions regarding these Terms of Service, please contact us at:

📧 customercare@highra.in